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Interaction Dialer stage statistics

Interaction Dialer stage statistics summarize activity for a specific Dialer stage.

Statistic

Description

Average Time

The average time a call spends in this stage.

Completed Calls

The number of calls that were completed while in this stage.

Percent Completed

The percentage of calls that enter this stage that are completed in this stage.

Total Calls

The number of calls that entered this stage.

Total Time

The total time that calls have spent in this stage.

 

Related Topics

Interaction Dialer statistics overview

Statistics overview