- Contents
Interaction Reporter Help
Change log
|
Date |
Changes |
|---|---|
|
28-February-2019 |
Created this change log. |
|
03-March-2019 |
Additional details provided for User Call Detail and User Call Summary reports |
|
03-April-2019 |
Added notes to Wrap-up Codes for call segments that end in a transfer. |
|
10-May-2019 |
Update for UI change for Last Associated IC User for user call reports. |
|
16-May-2019 |
Updated the hyperlinks to PureConnect Data Dictionary. |
|
21-June-2019 |
Updated description for Answered within (seconds) for the Call Answer Distribution report. |
|
25-June-2019 |
Updated for report parameters with hyphenated names. |
|
26-June-2019 |
Updated information for percentage columns in Campaign Success Results. |
|
06-September-2019 |
Updated the Date and Time fields in the "Events in Date/Time Range" to indicate that they come from the PeriodStartTimeUTC column. |
|
10-June-2020 |
Removed duplicate content from Introduction topic. |