Echo Cancellation Configuration

CIC 4.0 SU5 introduced echo cancellation and dominant speaker detection for conference calls hosted through Interaction Media Server.  In CIC 4.0 SU6, an administrator can globally enable or disable this feature in Interaction Administrator.

The configuration option, Optimize Audio for Conference, appears on the Telephony Parameters tab of the Server Configuration dialog box. It globally controls dominant speaker detection with echo cancellation for conference calls.

New Option to Configure Global Dominant Speaker Detection