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PureConnect Release Notes
ININProductInfo Utility
The ININProductInfo utility gathers information about installed PureConnect products and system information, logs, and (optionally) applied operating knowledgebase updates and Windows installer logs. This information helps the Genesys Customer Care and Testing teams diagnose installation issues.
The utility is available in the \Utilities share on the CIC server, following the 2015 R3 CIC Server installation. For more information about the utility, see the Customer Interaction Center Installation and Configuration Guide in the PureConnect Documentation Library.
ININProductInfo Utility, Product and Path Information Only
