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PureConnect Release Notes
Interaction Connect Add-in Support
CIC 2016 R1 contains the initial phase of support for using custom add-ins with Interaction Connect. Add-ins allow customizations to Interaction Connect, beyond what is available out of the box. This support is similar to the add-in support that is available in Interaction Desktop, but with less functionality in this initial phase.
For more information, see https://developer.inin.com.
Support for custom add-ins