Interaction Dialer Option to Suppress Tracing of Attribute Values

Interaction Dialer can now suppress tracing of attribute values for the new PureConnect data privacy feature. Starting in 2018 R2, customers can prevent potentially sensitive data from appearing in trace logs. The PureConnect data privacy feature can suppress the trace logging of data that might be sensitive.

This feature is enabled by setting server parameters. For details, see PureConnect data privacy feature in Chapter 6 of the Security Precautions Technical Reference. Note that to access this secure content, you must login to the Genesys Product Information website.