Latitude Integration with Interaction Dialer

The Latitude Integration with Interaction Dialer facilitates call statistics analysis and payment data, provides click-to-dial Dialer support from within the Latitude client, and creates Dialer call lists.

It also schedules call list updates, allows real-time removal of duplicate numbers to comply with State and Federal guidelines, and provides a client view geared toward the typical Latitude user.

The Latitude Integration with Interaction Dialer is a seamless integration that provides:

• Unidirectional exchange of relevant statistics and data, such as call results and acquired payments.

• Click-to-dial Dialer support from within the Latitude Client view in Interaction Client.

• Ability to create Dialer call lists based on Latitude data from within Latitude's List Builder application.

• Ability to schedule recurring Dialer call list updates based on Latitude data (List Builder query).

• Simple, scaled down Latitude Client that runs alongside Interaction Client .NET Edition on the collection agent’s workstation.

• Real-time removal of duplicate numbers from Dialer call list to assist with state and federal call compliance guidelines.