New Compiler and Binary Compatibility (2020r1)

PureConnect development must occasionally update its compiler for core components to stay in support and to take advantage of new compiler capabilities and fixes. PureConnect 2020 R1 was built using the latest Microsoft Visual Studio 2019. Previous PureConnect releases were built using an older version of Visual Studio. This means that you should not mix binary files from older releases with PureConnect 2020 R1; they may not be compatible, and their use is unsupported.

Any custom tools built with the CIC Designer COM API using an older compiler will need to be recompiled for use in 2020 R1 and beyond. In addition, customers migrating from an older version of PureConnect to 2020 R1 or newer will need to use the PureConnect 2020 R1 version of the Interaction Migrator utility to export configuration data on an older PureConnect server. See the Interaction Migrator Technical Reference document for details.