New Server Parameter: Allow Multiple Calls to Station On Deferred Answer Line

The Allow Multiple Calls to Station On Deferred Answer Line server parameter in Interaction Administrator determines whether an additional call alerts the station. If the Allow Deferred Answer option is enabled for a line on a station, you can use the Allow Multiple Calls to Station On Deferred Answer Line server parameter to disable the alert for an additional call.

For more information about the Allow Multiple Calls to Station On Deferred Answer Line server parameter, refer to Optional General Sever Parameters in Interaction Administrator help.

For more information about the Allow Deferred Answer option, refer to Sip line Options in Interaction Administrator help.