Sametime Integration End of Sale/Life

The Sametime 8.0/8.5 integration has been removed from sale and installation as of the CIC 2016R1 release. IBM removed Sametime 8.0/8.5 from the market in September, 2013, when Sametime 9 was released. A replacement Sametime 9.0 integration is available from Automated Voice & Data Solutions, a Genesys Elite partner. For more information, contact Sharon Moon at sharon.moon@avds.com.