Speech Recognition

Email NDM 6.1.0 Testing with CIC 4.0

This support allows customers who need an email capture module with ASR to work with NR10.

Vocalizer 6.0 SAPI Testing

This support enables CIC 4.0 to work with Vocalizer 6.0, the latest Nuance TTS product release.

Support for NDM Spelling 6.1

This support allows customers who need a spelling module with ASR to work with NR10.

Support for NDM Names 6.1

This support allows customers to use NR10 to capture the most common first and last names with ASR, without having to build the entire application from scratch.

Support for NDM Address 6.1

This support allows customers who use an address capture module with ASR to work with NR10. Address capturing provides a pre-built module which allows a caller to efficiently communicate a postal address by voice.

Regionalization Support in ASR

Support for regionalization in ASR allows customers with multiple data centers to operate ASR in different regions by using selection rules. The use of regionalization avoids the operation of ASR over a WAN. This feature is especially important for CaaS and ASR.

NDM Core 6.1.3 Testing with CIC 4.0

Support for NDM Core 6.1.3 allows ASR customers to use Nuance Dialog Modules as core functionality modules without building all applications from scratch.

Loquendo TTS 7.20.9 (SAPI) Testing

CIC 4.0 now supports Loquendo Text-to-Speech 7.20.9 with SAPI. This update contains necessary bug fixes for customers running Loquendo TTS.

Certify Nuance Recognizer 10.2.4 with CIC 4.0

Support for Nuance Recognizer 10.2.4 allows CIC to work with the latest release of NR10. This version contains bug fixes and minor enhancements for ASR customers.