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Support for New Phones and Firmware

PureConnect now supports the following phones:

  • AudioCodes 405, 405HD, 430HD, and 440HD IP phones in addition to the currently supported 420HD IP phone
  • Genesys 405, 405HD, and 420HD IP phones.

The phones support AudioCodes firmware 2.2.16.142 and are available for deployment with PureConnect 2018 R5 Patch5, 2018 R4 Patch11, 2018 R3 Patch18, 2018 R2 Patch24, 2018 R1 Patch31, 2017 R4 Patch37.

For more information, see "AudioCodes and Genesys Phone Administration" in the CIC Managed IP Phones Administrator's Guide.