Tracing Improvements

Interaction Center 4.0 SU4 includes several tracing enhancements, including:

• Insufficient Dialing Privileges
  ‘Insufficient Dialing Privilege’ messages appear in the IP Log.

• License Assignment
  License Assignment messages are traced at ‘Status’ instead of ‘Verbose’ tracing.

• TSServer Audiohub Tracing
  An additional tracing topic appears in the TSServer log files. This topic, ‘telephony.media.audiohub.audit,’ provides a detailed view of all activity within an audio hub and details about all parties involved in a conversation. This topic includes conference calls, recordings, listening activity, and coaching activity.