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PureConnect Release Notes
User-defined Pronunciation Dictionary Support
Added support for user-defined pronunciation dictionaries for text-to-speech and speech recognition. For more information, see the following:
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CIC Text to Speech Engines Technical Reference at https://help.genesys.com/cic/mergedProjects/wh_tr/desktop/pdfs/tts_engines_tr.pdf
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Interaction Speech Recognition Technical Reference at help.genesys.com/cic/mergedProjects/wh_tr/desktop/pdfs/isr_tr.pdf