Desktop alerts

Requirement: Only for HTML5 browsers.

Desktop alerts notify you of alerting interactions when your browser is minimized. The alert pops up in the bottom right corner of your Windows desktop. Click the alert to bring your browser window to the top of any open applications. You can then switch to the Interactions view where you can pick up the alerting interaction.

Note: You must configure your browser to allow it to display notifications.

Tip: Desktop alerts do not currently work in Internet Explorer. However, if you use Internet Explorer, you can make PureConnect for Salesforce a pinned site. The browser taskbar icon then flashes when you receive an alerting interaction. For instructions on pinning a website in Internet Explorer, see https://msdn.microsoft.com/en-us/library/gg618532(v=vs.85).aspx.