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IC System Manager Help
Revisions
PureConnect 2018 R3
No changes.
CIC 2015 R3
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Modified content regarding automatic polling for all subsystems.
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Applied edits to conform to corporate standards.
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Applied general edits for grammar, simplicity, and formatting.
IC 4.0 Service Update 5
No revisions.
IC 4.0 Service Update 4
Updated description of the Telephony Services subsystem in the IC Subsystems topic.
IC 4.0 Service Update 3
The StatServer sub-system (StatServerU.exe) was split into two binaries.
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StatServerAgent[U|UD].exe handles agent related statistics.
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StatServerWorkgroup[U|UD].exe handles workgroup related statistics.
Splitting StatServer into two subsystems enhances processing power and allows for statistics gathering in larger environments with higher call rates. Updated list of IC Subsystems in this document to replace StatServer with StatServerAgent and StatServerWorkgroup.
IC 4.0 Service Updates 1-2
There were no revisions to this file.
IC 4.0 GA
Updated formatting, copyrights and trademarks in this document.