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Install SOAP Notifier COM

SOAP Notifier COM objects issue SOAP notifications from automation compatible applications. SOAP Notifier COM components provide a high-performance method of initiating handlers without incurring the performance penalty of HTTP-based Listener operations.

Third-party applications created using the SOAP Notifier COM API directly create and forward packets to Interaction Processor, bypassing the need to create packets received using HTTP and the Soap Listener task.

What: Run CC SOAP Notifier COM Components Setup to install and register components needed to run or develop third-party SOAPNotifierCOM applications on a desktop PC. Components are installed to the destination folder specified by the user. The default folder is c:\Program Files\PureConnect. Setup registers two dynamic link libraries: SOAPNotifierCOMU.DLL and MSSOAPNotifierConnectorU.DLL. Setup optionally installs a help system that describes interfaces, methods, and properties in the Notifier COM API. When this option is selected, setup adds a shortcut named SOAP Notifier COM Help to the start menu, inside the PureConnect folder.

Where: Install these components on any PC used to develop or run SOAP Notifier applications.

Prerequisite: The desktop PC must be running a version of Windows that supports the Component Object Model. SOAP Notifier COM API is not compatible with operating systems that do not support COM (Linux, for example).

Steps to Complete

  1. Download the CIC 2018 R1 or later .iso file from the Genesys Product Information site at https://my.inin.com/products/Pages/Downloads.aspx.

  2. Copy the .iso file to a file server (non-CIC server) with a high bandwidth connection to the server(s) on which you will be running the CIC 2018 R1 or later installs.

  3. Mount the .iso file and share the contents to make them accessible to the server(s) on which you will be running the CIC 2018 R1 or later installs.

  4. Navigate to the \Installs\Off-ServerComponents directory on the file server.

  5. Copy the SOAP Notifier COM .msi file, for example, SOAPCOM_2018_R1.msi, to the server on which you plan to run this install and double-click to launch it.

  6. If prompted whether to run the install program, respond Run.

  7. Press Next to dismiss the welcome screen.

  8. Press Next to accept all default features.

  9. Press Install to begin installation.

  10. Wait while files are copied.

  11. Press Finish to exit Setup.