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Revisions

CIC 2018 R2

  1. Added procedure, Configuring IC SOAP Listener to work with IC 4.0 and 2015 or later.

  2. Added procedure, Additional configuration steps required for SOAP Listener when using IIS7.

CIC 2018 R1

  1. Rebranded this document to apply Genesys terminology. Colorized source code. Updated formatting, copyright and trademarks.

  2. Deprecated the procedure titled "Install Microsoft SOAP Install Toolkit". Installing the toolkit is no longer necessary. All SOAP Toolkits were replaced by the Microsoft .NET Framework. SOAP Toolkits are no longer supported.

CIC 2015 R4

Added information about new <ICServer2> element in configuration file.

CIC 2015 R1

Updated documentation to reflect changes required in the transition from version 4.0 SU# to CIC 2015 R1, such as updates to product version numbers, system requirements, installation procedures, references to Interactive Intelligence Product Information site URLs, and copyright and trademark information.

CIC 4.0 SU1 and SU2

No revisions were made to this document.

CIC 4.0 GA

  1. Installation should be performed using the CIC 4.0 GA DVD. Do not use an CIC 3.x DVD.

  2. Updated copyrights and trademarks in this document.

  3. The Installing and Using SOAP Functionality Technical Reference Guide was renamed to CIC and SOAP API Developer's Guide. The filename was changed from soap.chm to Soap_API_DG.chm.

  4. The SOAP Notifier COM API Developer Guide was renamed to SOAP Notifier COM API Developer's Guide. The file name was changed from soapnotifiercom.chm to Soap_Notifier_COM_API_DG.chm.

  5. Updated setup instructions for minor changes made to installs.