CX Insights architecture

CX Insights deployment model

CX Insights server

The CX Insights server is a Linux server that uses Kubernetes to run the containerized version of the MicroStrategy BI platform, and integration containers used for interfacing with PureConnect. The primary driver of the following resource requirements is the MicroStrategy BI platform. It uses in-memory cubes to model incoming real-time statistics for use by visualizations in dashboards.