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Verify RAID Configuration

Before you reimage a server, ensure that the server’s RAID configuration matches the default configuration required to restore factory settings.

  1. Start the device. The HP ProLiant Power-On Self-Test (POST) begins.

  2. Press F9. The System Utilities menu appears.

  3. Click System Configuration (see System Utilities Menu in Appendix A).

  4. On the System Configuration menu, select the appropriate disk controller:

    5. 360 Gen10: HP Smart Array P408i-a Controller

    380 Gen10: Smart Array P408i Controller

  5. Click Exit and then start HP Smart Storage Administrator (HPSSA).

  6. Select HP Smart Storage Administrator (see Select HP Smart Storage Administrator in Appendix A.)

  7. After the HP Smart Storage Administrator loads, click the appropriate array controller in the left pane (see Select Smart Array Controller in Appendix A):

    8. 360 Gen10: Smart Array P408i-a

    380 Gen10: Smart Array P408i

  8. Under Actions, select Configure.

  9. In the left pane, under Controller Devices click Logical Devices. (see Verify RAID Configuration in Appendix A.)

  10. Verify that the RAID configuration matches the settings required for the device, according to your server’s configuration requirements listed in the following table.

Device Type

RAID Configuration Requirements

Interaction Application Server

Based on your server model, verify the existence of the logical drive on the device. If the required logical drive exists, and the status is OK, no further configuration is necessary. Proceed to Restore Factory Defaults.

If the required logical drive configuration does not exist, or the status is not OK, delete the current array configuration and recreate it. Proceed to Delete and redefine array configuration.

Model

RAID Configuration

360 Gen10 Medium

Single RAID 1+0 logical drive, consisting of 4 HDDs

360 Gen10 Large

Single RAID 1+0 logical drive, consisting of 4 HDDs

380 Gen10

Single RAID 1+0 logical drive, consisting of 8 HDDs

Interaction Media Server™

Based on your server model, verify the existence of the logical drive on the device. If the required logical drive exists, and the status is OK, no further configuration is necessary. Proceed to Restore Factory Defaults.

If the required logical drive configuration does not exist, or the status is not OK, delete the current array configuration and recreate it. Proceed to Delete and redefine array configuration.

Model

RAID Configuration

360 Gen10 Small

Single RAID 1 logical drive, consisting of 2 HDDs

360 Gen10 Medium

Single RAID 1+0 logical drive, consisting of 4 HDDs

360 Gen10 Large

Single RAID 1+0 logical drive, consisting of 4 HDDs