Using the Location Map

After you add and configure your locations, click on the Regionalization container in Interaction Administrator to view a diagram that displays the following items:

• List of locations, along the left side and also across the top of the map

• The number of devices (media servers, lines, stations, and managed IP phones) configured for each location

• At the intersection of two locations, information about the way communication between the sites is configured:

• The status of communications

• The codecs used for communication in order of priority

• The cipher suites used for encrypting SIP messages when using TLS on the SIP lines

This map is useful for viewing and troubleshooting the overall configuration information and comparing the configurations at the individual locations. If there is no communication between two locations, the intersection of those locations displays a red No Communication message.

In the location map, the intersection of each location with itself appears in one color, while the intersection of each pair of distinct locations appears in another color.

You can update the codecs, codec parameters, and cipher suites used between two locations by right-clicking the intersection of those locations and clicking Properties from the resulting shortcut menu.

You can also edit all the information in a location's configuration by double-clicking the intersection of that location with itself.