i3SpGeneral objects

N/A

not-accessible

Table containing general information about Interaction SIP Proxy server.

N/A

not-accessible

Entry in the i3SpGeneralInfoTable.

Each entry contains data for the following objects:

i3SpGeneralInfoIndex

i3SpGeneralInfoProductVersion

i3SpGeneralInfoOperStatus

i3SpGeneralInfoLastOperStatusChange

i3SpGeneralInfoActiveSessions

i3SpGeneralInfoSIPQueueLength

i3SpGeneralInfoLicenseType

i3SpGeneralInfoHostAddress

i3SpGeneralInfoMemoryAddress

i3SpGeneralInfoCurrentTimeStamp

i3SpGeneralInfoDiskFreeSpace

i3SpGeneralInfoSnmpTrapDestinations

i3SpGeneralInfoAlertServerStatus

i3SpGeneralInfoAlertAdminCredentials

i3SpGeneralInfoAlertConfigChanges

i3SpGeneralInfoAlertCallDuration

i3SpGeneralInfoAlertDNSQueryTimeout

i3SpGeneralInfoAlertSIPQueueLength

Integer

read-only

Index into General Plan Table.

DisplayString

read-only

The Interaction SIP Proxy version and build number.

Integer

read-only

Operational status of Interaction SIP Proxy.

This object supports the following values:

1 = unknown

2 = up

3 = down

4 = congested

5 = restarting

6 = quiescing

7 = testing

Counter32

read-only

The duration of the current status, in seconds.

Gauge32

read-only

Count of currently active sessions.

Gauge32

read-only

Count of pending SIP transactions.

DisplayString

read-only

The Interaction SIP Proxy license type.

InetAddress

read-only

The IPv4 host address on which Interaction SIP proxy is listening.

Gauge32

read-only

Memory usage of Interaction SIP Proxy, in bytes.

DisplayString

read-only

The current timestamp reference of Interaction SIP Proxy server.

Gauge32

read-only

Amount of remaining free space on the disk used for trace logging, in GiB.

DisplayString

read-only

A comma-separated list of hostnames and IP addresses which are currently configured to as SNMP trap destinations.

TruthValue

read-only

Indicates whether alerts will be sent when destination server status changes from UP to DOWN.

This object supports the following values:

1 = true

2 = false

TruthValue

read-only

Indicates whether an alert will be sent if the Administrator credentials are changed.

This object supports the following values:

1 = true

2 = false

TruthValue

read-only

Indicates whether an alert will be sent if any configuration item, such as protocols, routes, certificates, server plans, etc. are changed.

This object supports the following values:

1 = true

2 = false

TruthValue

read-only

Indicates whether an alert will be sent if any single call session exceeds a preset duration.

This object supports the following values:

1 = true

2 = false

TruthValue

read-only

Indicates whether an alert will be sent if any single DNS lookup query requires more than 2 seconds.

This object supports the following values:

1 = true

2 = false

TruthValue

read-only

This alert parameter is currently disabled. It may be implemented in a future release.

DisplayString

read-only

The license version number.

DisplayString

read-only

The license type and details.

DisplayString

read-only

The name of the Company to which this license was issued.

DisplayString

read-only

The server name associated with this license

TruthValue

read-only

Indicates whether the load-balancing license feature has been activated.

This object supports the following values:

1 = true

2 = false

Gauge32

read-only

The maximum number of SIP devices allowed to concurrently register with this Interaction SIP Proxy server.

Gauge32

read-only

The maximum number of concurrent media recordings enabled on this Interaction SIP Proxy server.

Gauge32

read-only

The maximum number of concurrent G.723 media recordings enabled on this Interaction SIP Proxy server.

Gauge32

read-only

The maximum number of concurrent G.729 media recordings enabled on this Interaction SIP Proxy server.

Integer

read-only

Operational status of Managed Proxy feature.

This object supports the following values:

0 = disconnected

1 = pending

2 = activated

3 = rejected

DisplayString

read-only

The local time at which the last update message was received from the Customer Interaction Center server.

DisplayString

read-only

The geographical region name which has been assigned to this Interaction SIP Proxy server by the Customer Interaction Center administrator.

DisplayString

read-only

The local host name of this Interaction SIP Proxy server.

DisplayString

read-only

The fully qualified domain name (FQDN) of this Interaction SIP Proxy server.

Counter32

read-only

The number of local stations which are currently being remotely managed by the Customer Interaction Center server. The stations are enumerated in the i3SpAuthenticationTable.

TruthValue

read-only

Indicates if the Provision Proxy feature is currently running.

This object supports the following values:

1 = true

2 = false

DisplayString

read-only

The local file path destination where recordings are kept.

Gauge32

read-only

The amount of remaining free storage space used for recordings, in MiB.

Gauge32

read-only

The total allocated storage size used for recordings, in MiB. This value includes free space and used space.

DisplayString

read-only

The aggregated age of all active audio resources on this Interaction SIP Proxy server, separated into raw histogram bands defined in a comma-separated list of elements of [max_age_in_seconds]:[resource_count].

DisplayString

read-only

The local file path destination where tracelog files are kept.

Gauge32

read-only

The amount of remaining free space on the hard drive used for trace logging, in MiB.

Gauge32

read-only

The total allocated size of the hard drive used for tracelog files, in MiB. This value includes free space and used space.

Gauge32

read-only

The overall CPU usage of this server, across all cores and processes, in percent capacity.

Gauge32

read-only

The CPU usage of this server due to the Interaction SIP Proxy process only, in percent capacity.

Gauge32

read-only

The amount of memory current in use by the Interaction SIP Proxy process, in Kilobytes.

Gauge32

read-only

The rate at which the Interaction SIP Proxy process is reading and writing bytes in I/O operations. This value represents all I/O activity generated by the process to include file network and device I/Os.

Gauge32

read-only

The number of currently active TCP connections to this Interaction SIP Proxy server.

Gauge32

read-only

The number of currently active TLS connections to this Interaction SIP Proxy server.

Gauge32

read-only

The total number of all SIP sessions being managed, in ALL of their various states (not just 'connected').

Gauge32

read-only

The number of SIP messages waiting to be processed.

Integer

accessible-for-notify

Contains the type of trap notification

This object contains one of the following values:

1 = operStatus

2 = destServerStatus

3 = adminCredentials

4 = configChange

5 = dnsQueryAlarm

6 = sipQueueLength

7 = sessionDuration

8 =- memoryUsage

9 = diskSpace

10 = dosAttack

11 = recDiskSpace

DisplayString

accessible-for-notify

Specific call ID value associated with i3SpTrapSessionDuration.

Counter32

accessible-for-notify

Call duration, in minutes, associated with i3SpTrapSessionDuration.