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Access Your Organization in Genesys Cloud

To gather the information you'll need about your organization in Genesys Cloud, do the following:

  1. In Genesys Cloud, click Admin.

  2.  Under Account Settings, click Organization Settings.

  3. On the Organization Details tab, click Advanced to display the organization ID..

  4. If you are configuring your organization for the first time, then copy the Company Name, Short Name and Organization ID. You will need these values to complete your account configuration.