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Eic_RemoteSiteId

This attribute stores the numeric ID of the remote site. This attribute is empty if the call is local, and non-empty if remote. Customers should not change the value of this attribute. It is reserved for use by the system.

Incoming Analog and ISDN Calls

For incoming calls on analog and ISDN lines Eic_RemoteTnRaw and Eic_RemoteNameRaw are obtained from the CO if available. If either is not available, the corresponding attribute is not set. If CIC receives a remote number, it is processed to populate Eic_RemoteTnNormalized. If caller ID is blocked or some other condition prevents delivery of the remote number, Eic_RemoteTnRaw contains one of the error code strings listed in the following table. The name, display, and normalized attributes are left blank-not set by the system.

Error Codes

BLCKD

Caller id blocked

NOCLID

No caller id info available

OOA

Blocked - out of area

PRIV

Blocked - private number

Incoming T1/E1 Calls

For incoming calls on E1/T1 lines, if CIC receives ANI/DNIS from the CO, it is written to the Eic_ANIDNISString attribute. Handlers then parse this string and set the following call attributes: Eic_RemoteTNRaw, and Eic_RemoteTNNormalized. The Eic_RemoteNameRAW attribute may also be set if desired.

SMDI

If SMDI is enabled (on any line type) Eic_RemoteTNRaw is set to the number returned. It is also used to generate the values for Eic_RemoteTNNormalized. Eic_RemoteNameRAW is not set.

Outbound Calls

For outbound calls, Eic_RemoteTNRaw is set to the dial string used to place the call. This number is also processed to generate Eic_RemoteTNNormalized. If a remote name value is passed to TS with the "make call" request, Eic_RemoteNameRAW is set to this value. If no remote name passed, a reverse white pages lookup is performed using the remote number passed. If a "hit" is found, Eic_RemoteNameRAW is set to the returned value.