Create Multiple Queue Objects

The Create Multiple Queues wizard in Interaction Administrator allows you to create multiple queue objects for a single monitored site.

To create multiple queue objects

1. In the tree view, click the Queues container. The queues display in the Queues list view.

2. Right-click the queue object and then click Create Multiple Queues. The Create Multiple Queues wizard appears.

3. Click a Monitored Server from which to create queues and then click Next. The Line Group page appears.
   
   

4. Click Browse. The Browse Remote Server dialog appears. 
   
   

Monitored Server: Name of the Monitored Server.

Line Groups: Line groups defined on the remote server.

5. Click a line group and then click OK. 

6. Click Next. The Queues page appears.
   
   

7. Do one of the following:

• To select a single queue, in the list box, click the queue.

• To select multiple queues, click the queue, press and hold the Ctrl key, and then click other queues.

8. To update the list of sites queues, click Refresh.

9. Click Next. The Queue Name Prefix page appears.

10. To define a queue name prefix to pre-pend to the site queue name to form a unique queue object name, in the Define a queue name prefix box, type a new prefix or accept the default value. The default prefix is the name of the Monitored Server that you specified earlier.

11. Click Finish.