Microsoft .NET Framework 4.5.2 or later

Starting with CIC 2016 R1 through 2018 R3, .NET Framework 4.5.2 or later is required on the client workstation for IC User Applications and IC Server Manager Applications to resolve email-related issues in Interaction Desktop and Interaction Administrator. The Microsoft .NET Framework 4.5.2 or later is a highly compatible, in-place update to the .NET Framework 4.5.1, the .NET Framework 4.5, and the .NET Framework 4. However, it can run side by side with .NET Framework 3.5.1. For more information, see Microsoft KB article https://support.microsoft.com/en-us/kb/2934520.

Windows 10

Support for .NET Framework 4.5.2 or later applications is included in Windows 10.

Windows 8 and Windows 8.1

The .NET Framework 4.5.2 or later for Windows 8.1 is available on Windows Update and offered as a recommended update on Windows Update.

If it was not automatically installed with Windows Update, the .NET Framework 4.5.2 or later is available to install:

• As a download from Microsoft Support. See Microsoft KB article https://support.microsoft.com/en-us/kb/2934520.

• On the IC_WorkstationPreReqs share on the CIC server, following the CIC server installation.

Windows 7

The .NET Framework 4.5.2 or later is available to install:

• As a download from Microsoft Support. See Microsoft KB article https://support.microsoft.com/en-us/kb/2934520.

• On the IC_WorkstationPreReqs share on the CIC server, following the CIC server installation.