Microsoft Outlook Interaction Desktop Add-in

The Microsoft Outlook Interaction Desktop Add-in enables users to call both Outlook contacts and other Interaction Desktop users. It also provides up-to-date status information for other CIC client users in the organization.

Please note the following requirements for using the Microsoft Outlook Interaction Desktop Add-in on client workstations:

• 32-bit Microsoft Outlook 2010 SP1

• Interaction Desktop Outlook Add-in license and Client Access license.

• Visual Studio 2010 Tools for Microsoft Office (32-bit and 64-bit)

• Microsoft Office Primary Interop Assemblies 2010

Note: When you install Microsoft Outlook Interaction Desktop Add-in using the recommended method, the Visual Studio 2010 Tools and Microsoft Office Primary Interop Assemblies 2010 are installed automatically.

For all other Microsoft Outlook Interaction Desktop Add-in requirements and installation instructions, see:

• The Microsoft Outlook Interaction Desktop Add-in Installation and Configuration Guide in the PureConnect Documentation Library.

• "Client Workstation Installations" in this document.