Set up a Master Administrator Mailbox

In the Master Administrator's User Configuration screen, click the Configuration tab. If you are using unified messaging (such as Microsoft Exchange), select an email account to receive voicemail, faxes, and email sent to this user. If a user does not have an email account, he or she will not receive voicemail. User names and addresses must contain only valid (alpha-numerical) characters.

The button displays the Mailboxes page that lets you unambiguously specify the mailbox for this user. If this user does not have or require an email account, leave the field blank.

Notes: If you chose Interaction Message Store to store and track user voicemails and faxes, you cannot change the Mailbox User address on this page. When Interaction Message Store is enabled, the name displayed is from information on the Mailbox Info tabbed page. To change Mailbox User information for Interaction Message Store, click the Mailbox Info tab.