Viewing the Details of Report Logs in Interaction Administrator

From Interaction Administrator, you can view all kinds of configuration information for the existing CIC logs. This information includes the log's name, the frequency at which statistics are generated for that log, the type of columns collected for the log, and many other details. Use the following procedure to examine a CIC report log's configuration.

To view the details of a report log's configuration

1. From Interaction Administrator, select the Report Logs container. All the logs currently configured for CIC appear in the right - pane of Interaction Administrator. Note that only numbers appear for the default logs that ship with CIC. This is done to assist localization.

2. Double-click one of the log names that appear in the list in the right pane. That report log's configuration dialog appears. From this dialog box, you can view the configuration details for the log.