CIC Integration with SAP System Requirements

Following are the system requirements for the integration.

CIC/SAP integration server

The integration server must meet the following requirements:

• 1-Gigahertz processor minimum

• 1-Gigabyte RAM minimum

• 6 Gigabytes of free hard disk space (for logging)

• Windows Server 2012 R2 (64-bit), 2016 (64-bit) or 2019 (64-bit)

• .NET Framework version 4.0 or higher

• IceLib API (included with the integration license)

• Trace Config Utility

• SAP Integration Service

• SAP Integration Web Connector

CIC server

• Basic CIC server requirements (see the PureConnect Installation and Configuration Guide located in the PureConnect Documentation Library)

• CIC 2016 R2 or later

• Handlers (SAPICIHandlers_SU1.msi)

Note: In a switchover pair, run SAPICIHandlers_SU1.msi on both servers.

SAP server

• Basic SAP server requirements (see SAP documentation)

• SAP IC Web Client 3.07

• CRM 7.0 EHP 1

Note: See SAP product matrix for up-to-date information on product compatibility.