Configure timeout values

You can specify the length of time that Interaction Web Portal performs an operation before timing out and returning an error. You can set a timeout value for searching, loading, and binding. If you do not set a timeout value, Interaction Web Portal uses the default of:

• 8000 milliseconds for searching (for example, searching for a user, workgroup, or interaction).

• 4000 milliseconds for loading a view or page.

• 4000 milliseconds for binding to the LDAP connection.

You specify the timeout values for Interaction Web Portal by using the Additional Information field in LDAP Data Source Configuration found in Interaction Administrator. For more information, refer to Interaction Administrator help.