Installing WFM on an application server

The same setup program installs both modules. Run both modules from the same interface. You can license only one of the modules (Historical or Real-Time Adherence) or both of the modules. If you license only one of the modules, you can still install and configure both modules, but you will only be able to run the module you have licensed.

To install WFM Historical and Real-Time Adherence

1. Using an account with administrator rights, log on to your wfm server or designated application server.

2. Start the setup program:

   1. Locate and double-click the installation file WFMRTAIntegration_2016_R2.msi.

   2. If a dialog box asks, Do you want to run this file?, click Run.

   3. In the Welcome window, click Next . The wizard displays its Custom Setup window.

3. In the customer setup window, change the following options as necessary:

   • To change installation type from full installation (the default) to on-demand installation (not recommended), click the disk drive icon.

   • If you changed options and want to reset them to their default values, click Reset.

   • To verify that you have enough disk space to install, click Disk Usage.

   • To select a different folder in which to install the software, click Browse.

4. When finished, click Next. The wizard displays its Ready to Install window.

5. Click Install. When the wizard displays its Completed window, click Finish.

   The installation program sets up two Windows Services, one for WFM Historical and one for WFM RTA (see the following figure). After you have configured WFM Historical and WFM RTA, WFM provides a menu choice to start their Windows Services if they are licensed. You can configure both modules without a license. However, starting the Windows Service requires a license for the particular module you want to run.

   The following image shows the Windows Services window with WFM services highlighted.