Very large implementation

For 7500 ACD agents and 750 supervisors:

• 32 virtual processors minimum with 100% reservation required

• 32 GB RAM minimum

• 300 GB hard drive minimum[2]

• For VMware, a dedicated NIC is recommended

[2]For sites that may require increased tracing for troubleshooting purposes, it is highly possible that more than the minimum disk requirement will be needed. In some cases where increased tracing was performed, 600 GB was the increased disk size. Your individual requirements and results may vary.