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Interaction Administrator Help
Auto Save feature
Most of the time, using the
(next) and
(previous) browse buttons to view configuration data in a list (for example,
the list of CIC users) displays the next or previous dialog immediately,
unless you made changes to the settings. However, in a certain situation,
CIC may display the Auto Save dialog box and ask, "Do you want to
save changes?" even if you did not make any changes. This can occur
if a new release of CIC is installed and new attributes are supported
in the registry.
For example, if a new field is added to the Line object
in a new release of CIC, the next time a line entry is opened and the
button is clicked, the Auto Save dialog box appears and asks "Do
you want to save changes?" even though nothing was changed on the
dialog.
This happens because Interaction Administrator looks at all fields currently in Directory Services (that is, the registry). When Interaction Administrator decides whether or not to save the configuration data for that page, it checks all fields that can be written against what is currently in the registry. Since a new field was added to Interaction Administrator in the patch release, it detects a difference and assumes the user changed something. As a result, the Auto Save dialog asks, "Do you want to save changes?" If you select "Yes," Interaction Administrator will not display the dialog for that property page again, unless you make a change.