Contents
Index

Server license types

PureConnect uses Server license types that indicate whether a server is a production server or another type of server. The license type also dictates expiration behavior, production behavior, or system re-registration behavior. The following table describes the available server license types.

License Type	Description
e-FAQ Production	Provides an e-FAQ only production license.
Evaluation	Used for evaluation purposes, which are small configurations that you purchase. You cannot add other components to the pre-defined configuration for this license.
Media Server	Provides a Media Server license.
Multi-site Administration	Multi-site Administration licenses used in production environments. Requires re-registration after one year.
Non-ordered Development	Genesys includes a small non-ordered development license at no cost when ordering a Basic or Intermediate Production Server. A small non-ordered development license includes all Feature Licenses; and Access and Sessions licenses (8 of each). Interactions disconnect hourly. Genesys includes a large non-ordered development license at no cost when ordering an Advanced Production Server. A large non-ordered development license includes all Feature licenses; and Access and Sessions licenses (30 of each). You generate and download the license using the Activation File Management tool. Interactions disconnect hourly.
Ordered Development	If customers require another server for development purposes, they can order a small or large ordered development license. This license is active for one year. Interactions disconnect hourly. A small ordered development license includes all Feature Licenses; and Access and Sessions licenses (8 of each). A large ordered development license includes all Feature Licenses; and Access and Sessions licenses (30 of each).
Production	Used in a production environment to allow the usage of all purchased features. Production licensed servers request re-registration after one year.
Switchover	Used in a production environment on a backup system. Switchover licensed servers request re-registration after one year. Note: Production licenses include information for both IC servers in a switchover pair. You can apply this single license file to both computers. Information about how to generate, apply, and update your license file are in this document.
Trial	Used for trial purposes. It expires after 60 days. You can add components to the license.
Trial System	Allows existing customers to deploy into production as a trial, product that they do not own.

Other licenses such as disaster recovery, load test, and training licenses are also available.