Concurrent license allocation method

The Concurrent license allocation method allows you to allocate licenses to users only. It is based on the number of simultaneous users accessing a feature or function.

In the Concurrent license model, you still configure the license in Interaction Administrative. However, the system doesn't allocate the license until the user logs on to an application. CIC maintains a list of users, a list of licenses available, and a list of licenses in use.

The Concurrent license allocation method offers:

• Flexibility and easier administration.

• Automatic reallocation of licenses based on shift changes.

• Reduction in license counts and management.

Note: With a Concurrent license, the system allocates all of the licenses for a user when the corresponding product modules load. For example, suppose that a user has three licenses: Recorder, Supervisor, and Optimizer. When the use opens the Optimizer module, the system allocates all three licenses for the user even though the user is opening only one of the modules.