When to Run IC Setup Assistant

We recommend running Setup Assistant after business hours because some configuration processes require significant server resources.

New installations

Running IC Setup Assistant is the final step in a new CIC Server installation.

For more information, see the PureConnect New Installation Checklists and the PureConnect Installation and Configuration Guide in the PureConnect Documentation Library.

To make changes after the initial installation

After committing your choices, you can re-run IC Setup Assistant to make certain configuration changes that cannot be performed in Interaction Administrator or anywhere else in CIC.

Other configuration changes must be made in Interaction Administrator, accessible from the Start menu.