Novell GroupWise server

Novell GroupWise is a supported CIC mail provider, supporting unified messaging, and email queuing (ACD queuing of email to contact center agents).

This section provides GroupWise-related requirements, installation, and configuration information.

• About the GroupWise Connector

• Supported GroupWise servers

• Configure the GroupWise POA(s) for SOAP

• Generate the Trusted Application file

• Configure CIC for GroupWise

• GroupWise client on client workstations