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Interaction Administrator Help
Station name
Type the name of a station connected to the network with the CIC server. A station can be one of the following kinds of devices:
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Workstation (a PC on the network, such as SUPPORT1PC)
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A phone not directly connected to the CIC (such as a remote employee working at home)
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Fax machine (a stand-alone fax machine, such as HPOfficeJet1)
Browse
Click Browse to select a station from the network. The Browse location defaults to the last open domain.
Hint: Type a descriptive station name to more easily identify the kind of station, its location, the user, or another key attribute that uniquely identifies the station (such as Conference_Room_Phone, Mktg_Fax_Machine, and so on).