Microsoft SAPI engine

The Microsoft SAPI-compliant TTS engine is available with the Windows Server 2008 R2 and 2012 R2 operating systems, along with one or more TTS voices.

Customer Interaction Center supports the SAPI version 5 standard. Microsoft also offers software for your SAPI solution. For information on Microsoft Speech Server SDK, Microsoft Speech Platform Runtime, and adding voices for SAPI, visit the Speech Platforms page at the following website:

http://msdn.microsoft.com/en-us/library/hh361571(v=office.14).aspx

Note:

For version compatibility information on Microsoft SAPI software, see http://testlab.genesys.com.