Interaction Recorder Audit Entries

If you select the Interaction Recorder group and specify a date range for migration, the date range governs what set of recordings migrate. Only recordings created within the date range migrate. However, since it is proper that all recording audit entries migrate with a recording, it is possible and correct for audit entries with dates outside the date range to migrate.

For example, if there are 12 recordings in a database, and each recorded on the first of the month for all 12 months of 2010, a migration over the range of April 15, 2010 through September 15, 2010 migrates six recordings (May 1, 2010, June 1, 2010, July 1, 2010, August 1, 2010, and September 1, 2010). If each of those six recordings played on January 1, 2012, the six recordings that migrated include the playback audit entries made on January 1, 2012, even though January 1, 2012 is outside the migration date range.