Options for Upgrading CIC 3.0 Client Workstation Applications

There are three options for migrating/upgrading existing CIC 3.0 client workstation applications to CIC 2015 R1 or later:

• Interactive Update (Recommended) - Use Interactive Update to upgrade CIC 3.0 client workstations to CIC 2015 R1 or later. For more information, see Migrate CIC 3.0 Workstations Using Interactive Update.

• Manual (Setup.exe) Upgrade CIC 3.0 client workstation applications to CIC 2015 R1 or later manually by running Setup.exe from the appropriate workstation application share on the CIC server. For more information, see Migrate CIC 3.0 Workstations Using Setup.exe.

• Group Policy - Use group policy deployment (Windows startup scripts) to upgrade CIC 3.0 client workstations to CIC 2015 R1 or later. For more information, see the Group Policy Deployment for CIC Applications Technical Reference at https://help.genesys.com/cic/mergedProjects/wh_tr/desktop/pdfs/group_policy_deployment_tr.pdf.