Automated Upload

The usage files, located in the i3\ic\work\usage directory, can be automatically uploaded daily to the Genesys PureConnect Amazon S3 location. Subscription customers much configure firewall rules to allow sending of these files on port 443.

The Amazon S3 location is us-east-2.

Some enterprises block egress TCP 443, so you need to Verify Access for the Automated Upload to make sure your site can access the AWS billing service and no firewalls block the connection.