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Interaction Administrator Help
Station emergency information settings
Use this page to set station location options that are used in the event of an emergency.
Depending on the Server Parameters if E911 Enabled is True, then the below User Interface (New) is displayed.
Customer Name
Enter the name (32 character alpha-numeric) to provide for this station (i.e., John Smith). The ALI record field is NAM.
Primary Email
Enter the email address to receive an email at this address when a call 911 is made from the station.
Country, State, City, Street Name, House Number, Zip Code
Enter the full address of your station location for emergency personnel dispatched.
Location
Enter the location information (60 digit alpha-numeric) for emergency personnel dispatched (i.e., Building 1, floor 3, north wing, office #26, next to elevator). The ALI record field is LOC.
Calling Party Number
Enter the outbound ANI (10 digit numeric) to use for emergency calls from this station. The Automatic Location Identification (ALI) record field is CPN and in "emergency" terminology it is Emergency Location Identification Number (ELIN).
On the Server Parameters if E911 Enabled is False, then the below User Interface (Old) is displayed.
Description
Enter the description of the location of this station. This description is displayed in station group directories in the CIC clients. For example, a description might be "Conference Room 1."
Emergency Access
Use this section to enter emergency access information for this station for emergency support.
Calling Party Number
Enter the outbound ANI (10 digit numeric) to use for emergency calls from this station. The Automatic Location Identification (ALI) record field is CPN and in "emergency" terminology it is Emergency Location Identification Number (ELIN).
Location
Enter the location information (60 digit alpha-numeric) for emergency personnel dispatched (i.e., Building 1, floor 3, north wing, office #26, next to elevator). The ALI record field is LOC.
Customer Name
Enter the name (32 character alpha-numeric ) to provide for this station (i.e., John Smith). The ALI record field is NAM.