Release notes for the Zendesk Screen Pop Connector

This article describes all Zendesk Screen Pop Connector releases.

zendeskscreenpop-CIC2015r2

Version	Release Date	Description
15.2.6.221	January 6, 2016	Made improvements to internal components.
R15.2.6.219	December 7, 2015	Creation of new tickets for calls from private numbers.
15.2.6.201	October 14, 2015	Added configuration for the Zendesk Open Ticket By ANI action to pop a new ticket never, always, or only when an existing ticket isn't found. Added ability to add custom data to new tickets popped by the Zendesk Open Ticket By ANI action by setting a custom field in Zendesk.
15.2.6.75	March 24, 2015	Initial release of the CIC version of the connector