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Interaction Administrator Help
Configure an LDAP directory
To configure an LDAP directory
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In the Directory Name box, type the LDAP directory name. The name entered here is arbitrary and used solely within CIC to identify this configured directory.
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In the Server box, type the FQDN or IP address of the LDAP server.
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In the Port box, modify the default port number if necessary. The default port number used on most LDAP servers is 389 (non-SSL) or 636 (SSL). The port number on your LDAP server may vary.
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In the Search Base box, type the distinguished name of the base entry (starting point) for searches in the directory, if required. This entry can be for a country, an organization, or other type of grouping. Whether a search base is required depends on the directory server in use.
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If the LDAP server requires authentication so that the CIC server can connect to it, select the Requires Authentication check box. Then enter the user name and password information.
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Click OK.