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Retention Settings

On the Retention Settings tab, you can configure purging settings for IVR historical data.

In the IVR Data History box, configure the following settings.

Enable Purging

Select this check box to purge data on the specified time and day.

Purge Time

Select the time to run the purge job. The default is 12:00:00 AM (midnight).

Purge records older than (days)

Enter the number of days for records to be older than, to be purged. The number of days can be set from 1 day to 2147483647 days. The default is 365 days (1 year).

Note:  Purges occur at the set time when a record is older than the set amount of days.

 

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Analytics Configuration