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Interaction Administrator Help
Genesys Cloud Edge Line Groups (5 of 6)
This panel of the CIC web-based phone configuration wizard displays the changes that the wizard will make for Genesys Cloud line groups.
There will be only one line group for each Genesys Cloud site.
Tie Line Groups To Be Generated
This box lists the Genesys Cloud line groups and the dial plan entry pattern for telephone extensions that this configuration wizard will create in Genesys Cloud.
Existing Tie Line Groups
This box lists the existing Genesys Cloud line groups that will not be modified by this wizard.
Tie Line Groups To Be Removed
This box lists the existing Genesys Cloud line groups that the wizard will remove.
Note:
Removing a Genesys Cloud line group also removes any corresponding extension
pools.
After you review and approve the line group changes that this wizard will make, select the Next button.
Related topics
CIC Location to Genesys Cloud Site Associations