Set Up Zone Paging

Zone paging enables a user to make a live, one-way broadcast to a small, selected group of phones.

A user dials a short sequence of numbers (*901 + zone number) to initiate a zone page. After hearing a beep, the user speaks into the handset to begin the page. The zone page recipients hear it through their phones’ speakers and do not have to pick up a handset.

Warning: Zone paging must initialize the phones so they go "off hook" to accept the page. The more phones there are in a zone, the greater the delay before the page is broadcast. Zone paging is not intended for live paging to an entire organization. It is intended for paging to a small geographical zone in the office or to a small group.

Note: Zone paging is supported only on Polycom® Soundpoint® IP600, Soundpoint® IP500/IP501, and Soundpoint® IP300/IP301 phones.

Configuration

You configure Zone Paging in both the Polycom phone configuration files and in Interaction Administrator. For more information on how to configure zone paging, see Configuration of CIC Phone Features for Polycom Phones Technical Reference in the PureConnect Documentation Library.