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Interaction Administrator

Interaction Administrator is an administrative application installed with Customer Interaction Center (CIC). Administrators use it to create, configure, customize, and maintain various aspects of the PureConnect platform.

Get Started

Overview of Interaction Administrator

 

Release Notes

Release Notes Web app

 

Interaction Administrator Documentation

Interaction Administrator Help

Interaction Administrator Web Edition

 

Administrator

PureConnect Licensing Technical Reference

Moves, Add, and Changes - Common Administrative Tasks

 

Developer Resources

Developer Portal

Interaction Designer

 

Related Documentation

PureConnect Installation and Configuration Guide

IC Setup Assistant Help

 

Additional Resources


PureConnect Resource Center

Support Self-Help  

PureConnect Community